Proven Outcomes for Digital Clinical Solutions

Outcome-based services that ensure your digital clinical data solutions launch on time, on budget, and in full compliance. Our model delivers outcomes, not hours.

Two doctors in front of a laptop looking at a tablet together.
Man in lab coat sitting at a laptop keyboard with images of bar graph, DNA model, and human body superimposed over the image.

How Delivery Assurance works

You get a dedicated team of eClinical experts with SLAs driving the engagement.

  • The Delivery Assurance approach ensures adherence to SLAs (often exceeding industry standards) for exceptional quality and on-time delivery of outcomes.
  • Our teams have access to proprietary tools, processes, and best practices that speed delivery.
  • Promotes accountability by linking team deliverables to clearly defined success metrics and desired outcomes.

Capabilities

Solution Design

We apply patient-centric strategy, design, and configuration principles to optimize eClinical workflows, minimize friction, and reduce site burden.

Software Configuration and Engineering

We specialize in building and configuring clinical systems that work, regardless of complexity. From EDC to eConsent to eCOA, our experts bring real-world clinical knowledge to every study build.

Testing and Validation

We validate eClinical solutions to ensure every feature functions as intended, so go-lives happen on time, every time. Includes UAT services.

Upgrade Management and Study Maintenance Support

Expect smooth, efficient platform releases and software upgrades. Includes ethics committee submission packages and screenshots services.

Training

Our Learning practice’s instructional design experts create effective training materials that lead to lower helpdesk inquiries

Change Management

Our team has the deep domain expertise to facilitate effective change management.


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