UAT Services to Keep your Study Timelines on Track
User Acceptance Testing (UAT) is a necessary but challenging and resource-intensive milestone on the path to first patient in. Move to go-live with confidence. Our independent UAT managed services scale with your portfolio, reduce risk, and protect critical clinical trial timelines.


Independent, governed, scalable UAT delivery
An independent third-party review eliminates potential conflicts of interest while providing an objective assessment that enhances quality, strengthens the patient experience, and gives stakeholders greater confidence before every go-live.

Decades of eCOA expertise
We’ve honed our technical expertise over 20 years and 2,000+ clinical trials (eCOA/ePRO/EDC). Our managed service model ensures UAT planning, execution, documentation, and management is handled seamlessly by our experts.

Scalable capacity, from one to many studies
Whether you need help with one urgent study or a repeatable UAT delivery model across multiple studies, we will match our services to the needs or your study pipeline.

Regulatory rigor is a given
Our validation experts combine deep industry knowledge with proven delivery methodologies to provide the quality, consistency, and confidence needed to support successful clinical trials.
Our Experience

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Years
How we deliver results
Our dedicated team delivers eCOA/ePRO User Acceptance Testing (UAT) as a managed service, helping eClinical technology providers reduce launch risk, meet study timelines, and maintain audit-ready documentation.

Objective Review
- Independent 3rd party review removes any conflict of interest
- Fresh perspective and experience to identify potential designs that may impact patient engagement.

Collaborative and Adaptable Approach
- Understand your needs and goals when shaping a comprehensive UAT plan
- Update and adapt test scripts as needed
- Ongoing support throughout the testing process

Clearly Defined Process
- Define the UAT process and protocols at the beginning
- Maximize efficiency by foreseeing obstacles
- Identify key design gaps as early as possible
- Ensure interoperability of systems representing the end user experience

Regulatory Compliance
- Strict adherence to guidelines and key protocol requirements
- Deep knowledge of regulatory requirements
- Prioritize data security
User Acceptance Testing (UAT) services
We offer a full-service User Acceptance Testing solution. Contact us to customize a plan to fit your needs.
Planning
- UAT strategy planning
- Test plan
- Test scripts
- Training
Execution
- End-to-end UAT execution
- UAT issue management
Reporting
- Test report
- Test summary
- UAT close out