Engaging content that drives business outcomes
We envision, design, and produce learning content that is evidence-backed and tech-enabled to drive engagement. We design experiences that deliver results for both learners and organizations simultaneously.
Align content to business outcomes
We start with business outcomes, determine the skills needed to achieve desired outcomes, then create learning content designed to build these skills. We also perform content gap analyses, combing through existing content libraries to identify content that is (and is not) aligned to desired outcomes. This strategic approach ensures that every video, paragraph, and interaction drives business results. We never go off-script.
Learner-centered, multi-modal content types
Learner-centered content is one of the cornerstones of our High Engagement at Scale® approach. We don’t guess. We conduct thorough market research and user testing, design content for specific learner personas, and continuously test and iterate. The learning content we deliver drives real behavior change.
Tech enablement
As part of our unique methodology, learning science experts and product managers work in concert to ensure strategic alignment between content and the tech that delivers it. Our engineers handle platform customization, systems architecture, optimization, and implementation.
Bring your own SMEs
We understand that you’re the expert. We provide learning science, content production, technical and interaction design, and engineering expertise to turn your subject-matter expertise into an engaging, effective learning experience. We don’t just film a play and call it a movie.
AI authoring expertise
Our learning technology experts understand where and how to apply AI to content authoring to optimize production in a personalized and outcome-driven format. We also identify where AI falls short of excellent experiences and identify where to keep the human as a central role. We can help integrate AI into learning content operations in a way that provides real ROI without sacrificing quality (i.e., no AI slop).
Operating models designed for scale
Our long-tenured learning design and strategy experts know what it takes to create smooth, scalable content operations. From videographers to UX designers, interaction designers, engineers, and regulatory review, we can reliably plan your content and tech roadmaps and architect content operations at scale. No more missed editorial deadlines or feature delays.
Our End-to-End Learning Content Services
Strategy and Analysis
- End-to-end content strategy aligned to learning program design, including content taxonomies
- Capabilities and skills mapping aligned to business outcomes
- Use of High Engagement at Scale ingredients and learning science to develop a pedagogy, curriculum, and content roadmap
- Content performance analysis to determine which content is performing and why, where gaps exist, and how best to fill them
- Integrated content and technology roadmap ensures smooth digital learning experience delivery
Design and Development
- Content refresh, modernization, and conversion
- Full eLearning content development capabilities, including modular, interactive, AI, and microlearning content
- Off-the-shelf tool configuration and customization
- Assessment and evaluation content aligned to competencies
- Personalized or adaptive learning content
- Rapid content production at scale
- Scenario-based, simulation, personalized, and immersive learning experiences